Legal access and account conditions
Our Legal terms explain who may access the account area, which account details we use to identify your activity, and how policy changes are communicated. Access depends on local law, so you should check your own eligibility before opening an account or using the lobby. We
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record account actions connected with wallet status, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account references, so we can investigate a mismatch or respond to a policy request. We may ask you to complete phone verification before account access, and we may pause a
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request while details are checked. If you use a mobile browser in Bandung or elsewhere in Indonesia, the same policy wording applies. Contact our support team from your account help area when you need clarification, a correction, or a copy of the terms that applied to
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your activity.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.